Importing an installer ISO for ESX 9.0 to vCenter Server 8.0 fails with error "The uploaded upgrade package cannot be used with VMware vSphere Lifecycle Manager."
search cancel

Importing an installer ISO for ESX 9.0 to vCenter Server 8.0 fails with error "The uploaded upgrade package cannot be used with VMware vSphere Lifecycle Manager."

book

Article ID: 424133

calendar_today

Updated On:

Products

VMware vSphere ESXi VMware vCenter Server

Issue/Introduction

When you import an installer ISO for ESX 9.0 to vSphere Lifecycle Manager in vCenter Server 8.0, it fails with the error like below.

An error is recorded in /var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server.log:

YYYY-MM-DDThh:mm:ss.sssZ error vmware-vum-server[#####] [Originator@#### sub=metadataParser] [metadataParser ###] Package version is not supported

Environment

vCenter Server 8.0

ESX 9.0

Cause

This is expected behavior. The installer ISOs for ESX 9.0 are compatible only with vCenter 9.0 or later.

Resolution

Upgrade vCenter Server 8.0 to vCenter 9.0 or later.