ESXi hosts intermittently disconnect from the  vCenter or Active Directory domain
search cancel

ESXi hosts intermittently disconnect from the  vCenter or Active Directory domain

book

Article ID: 424102

calendar_today

Updated On:

Products

VMware vCenter Server

Issue/Introduction

ESXi hosts may intermittently become unresponsive, with host management operations impacted. The hostd service may crash immediately or within a few minutes after a restart attempt, and in some scenarios, esxcli commands may also become unresponsive.

The issue can be identified through log entries similar to the following:

/var/log/vmkernel.log

yyyy-mm-dd In(182) vmkernel: cpu72:2110465)uw.2110464 (44739) requires 1024 KB, asked 1024 KB from likewise (792) which has 93112 KB occupied and 72 KB available.
yyyy-mm-dd In(182) vmkernel: cpu72:2110465)Admission failure in path: host/vim/vmvisor/likewise:lwsmd.2110464:uw.2110464

/var/log/hostd-probe.log

hostd detected to be non-responsive

Environment

VMware vSphere 8.0

Cause

The observed behavior correlates with a known issue in ESXi 8.0 U3g involving memory leaks in Likewise services during Active Directory operations or when smart card authentication is enabled on ESXi hosts. 

Memory leaks in Likewise can cause the associated processes to exhaust available system memory. When this condition occurs, ESXi host management services may become unstable, resulting in:

Intermittent disconnections from Active Directory or vCenter

hostd service crashes

Unresponsive esxcli operation

Resolution

Upgrade the ESXi hosts  to ESXi 8.0 U3h to remediate the known issue and stabilize the environment.

Additional Information

https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/release-notes/esxi-update-and-patch-release-notes/vsphere-esxi-80u3h-release-notes.html