Cannot add users under SSO in secondary domains VMware Cloud Foundation Operations for Logs

Products

• VCF Operations

Issue/Introduction

Attempting to add users to VCF Operations for Logs via a group.

The email UPN has the format (<user>@domain2.com) which differs from the domain added to vIDB (domain1.com)

Users are able to login to VCF Operations for Logs but they have no permissions upon login.

Environment

VMware Cloud Foundation Operations for logs 9.0.1.0

Resolution

Engineering have been made aware of the issue and are working on a resolution in an upcoming release.

Workaround: 

To ensure users can log in successfully, administrators must bypass group-based provisioning and add users individually:

1. Login to the VCF Operations for Logs UI.
   
   
2. Expand the main menu and navigate to Management >> Access Control 
   
   
3. Manually select Add User.
    
4. Enter the user details manually, ensuring the correct domain (e.g., @domain2.com) is assigned.
    
5. Save the entry and have the user attempt a fresh logon.

Additional Information

 Create a User Account