Applying the Oracle Java Standard Edition (SE) patch for Service Desk Manager
Article ID: 424008
Updated On:
Products
CA Service Management - Service Desk Manager
CA Service Desk Manager
Issue/Introduction
Is the "Oracle Java Standard Edition (SE) Critical Patch Update" patch required for Service Desk Manager to work correctly?
Environment
Service Desk Manager 17.4
Resolution
Out of the box, SDM uses Eclipse Adoptium/AdoptOpenJDK vesions (Oracle Java is not supported/certified).
Oracle Java Standard Edition (SE) Critical Patch Update patch is NOT required for CA ServiceDesk Manager 17.4 to work OK.
Additional Information
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