Multiple logmon profiles can't access the same file.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We created several different profiles to monitor a single file that we send from another system. Only one generates any alarms.

Environment

23.4 and later

Cause

Windows puts a lock on the file when it is read and held open to monitor changes to the file. This lock prevents the other profiles from reading the file.

Resolution

Create one file for each profile since you are generating the files through automation. This will allow each profile exclusive access to that file.