Qualys import job never completes

Products

• Information Centric Analytics

Issue/Introduction

The Qualys import utility job will not finish as it is waiting on a file transfer to complete. Because the job is in a wait status for the API to return results, the SQL Server Agent never ends the job (success or failure).

Environment

Release : 6.x

Component : Qualys Import Utility

Resolution

Contact Qualys support to enquire about the performance of the API call.

A timeout setting will be added to the Qualys import utility in a future release.