OWP queue is overloaded after deactivation of restarted task

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

OWP is at 100 percent busy in AWI, system can be logged into, jobs are unable to run.  
MQ1OWP is growing by about 1 million rows per 10-15 minutes

Environment

Automation Engine 24.4.2+hf1

Cause

DE178675

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine

Automation.Engine 24.4.3

Additional Information

Public Description: A problem has been fixed where the OWP queue will grow infinitely after a deactivation of a restarted task.