MQOWP queue is overloaded after deactivation of restarted tasks or workflows

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS
• Automic Automation
• CA Automic One Automation

Issue/Introduction

Symptoms:

• OWP is at 100 % busy in AWI
• The system can be logged into
• Jobs are unable to run
• MQ1OWP is growing by about 1 million rows per 10-15 minutes

Environment

Automation Engine 24.4.2+hf1

Cause

DE178675 and DE184561

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine

Automation.Engine 24.4.4 HF1 - Available

 

Additional Information

Public Description: A problem has been fixed where the OWP queue will grow infinitely after a deactivation of a restarted task.