SDDC Manager upgrade to 9.0.1 goes into cancelled state
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SDDC Manager upgrade to 9.0.1 goes into cancelled state

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Article ID: 423351

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

  • Attempting to upgrade SDDC Manager in the SDDC Manager UI from 9.0 to 9.0.1 cancels after a short period of time 
  • No errors are thrown
  • SDDC Manger upgrade starts then goes into "CANCELLED" state 
  • /var/log/vmware/vcf/lcm/lcm-debug.log in SDDC Manager shows the following: 


    YYYY-MM-DDTHH:MM:SS INFO  [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.evo.sddc.lcm.orch.Orchestrator,Scheduled-2] Attempting to acquire deployment lock for upgrade 849d61f9-50c1-498d-abb4-35cdff194dff
    YYYY-MM-DDTHH:MM:SS DEBUG [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.e.s.l.a.i.i.LogicalInventoryClient,Scheduled-2] logical inventory - acquire resource lock http://localhost/locks
    YYYY-MM-DDTHH:MM:SS INFO  [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.e.s.l.a.i.i.LogicalInventoryClient,Scheduled-2] acquired the resource lock for the resource : { "status": "FAILED", "createdTimeStamp": 0,
    "errorMessage": "Deployment level lock cannot be acquired. There are existing resource locks.", "resourceType": "DEPLOYMENT" }
    YYYY-MM-DDTHH:MM:SS WARN  [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.evo.sddc.lcm.orch.Orchestrator,Scheduled-2] Cannot start upgrades since there are pending or, failed workflows
    YYYY-MM-DDTHH:MM:SS DEBUG [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.e.s.l.s.i.UpgradeGetterService,Scheduled-2] getUpgrade - getting Upgrade Plan for upgradeID 849d61f9-50c1-498d-abb4-35cdff194dff
    YYYY-MM-DDTHH:MM:SS DEBUG [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.e.s.l.s.i.UpgradeGetterService,Scheduled-2] getUpgrade Upgrade Plan returning upgradePlan null

    YYYY-MM-DDTHH:MM:SS INFO  [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.e.s.l.s.i.UpgradeActivityRecorder,Scheduled-2] Record upgrade activity for parent upgrade ID:849d61f9-50c1-498d-abb4-35cdff194dff
    YYYY-MM-DDTHH:MM:SS INFO  [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.e.s.l.s.impl.UpgradeServiceImpl,Scheduled-2] Cancelling independent upgrade 849d61f9-50c1-498d-abb4-35cdff194dff
    YYYY-MM-DDTHH:MM:SS INFO  [vcf_lcm,6949a76e080a8537d238dac4eb35fdf2,f175] [c.v.e.s.l.d.c.u.UpgradeClientImpl,Scheduled-2] Upgrade status is SCHEDULED, changing it to CANCELLED.

Environment

VMware Cloud Foundation 9.x 

Resolution

Contact Broadcom Support to assist with the resolution as it requires database edits. 

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