How to update a VIP Enterprise Gateway Validation Server name

Products

• VIP Service

Issue/Introduction

How to change an existing Validation Server Name. 

Cause

When a new Enterprise Gateway Validation Server is added, a folder of the same name is created at <install_path>VIP_Enterprise_Gateway\Validation\servers. The Validation Server names are sorted alphabetically in the VIP EG console. Validation Server names cannot be modified from the console after the settings are saved. 

 

Resolution

To modify an existing Validation Server name:

1. Log into the VIP Enterprise Gateway console, then navigate to the Validation tab.
2. Stop the Validation Server by clicking the On\Off button.
3. Navigate to <install_path>VIP_Enterprise_Gateway\Validation\servers.
4. Create a copy of the Validation Server folder, then rename the original Validation Server folder using only ASCII letters and numbers, _ and - . Use no whitespaces.
5. Open the new folder name, then open the conf folder.
6. Using a text editor with admin privilege, edit the radserv.conf file. 
7. Locate the server.log.filename = value and replace the old folder name with the new. For example:
   
   server.log.filename = C:\\Program Files\\Symantec\\VIP_Enterprise_Gateway\\Validation\\servers\\new_name\\logs\\server.log
   
   
8. Save the file. Repeat the same change to the file radserv.conf.working. Save the file.
9. Restart the VIP Enterprise Gateway Service. 

To reverse the change:

1. Stop the Validation Server using the steps above.
2. Navigate to <install_path>VIP_Enterprise_Gateway\Validation\servers.
3. Delete the updated folder name, then rename the copied folder back to the original name. 
4. Restart the VIP Enterprise Gateway Service.