SAN physical layer connectivity issue.
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SAN physical layer connectivity issue.

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Article ID: 423254

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • CRC errors and fluctuating Rx/Tx values reported on port from switch level.

  • From switch level, "porterrshow" displays increasing CRC errors (Cyclic Redundancy Check) and "sfpshow"with low Rx optical power values.

    porterrshow -i

               frames        enc     crc     crc     too     too     bad     enc    disc    link    loss    loss    frjt    fbsy     c3timeout     pcs      uncor
             tx       rx      in     err     g_eof   shrt    long    eof     out    c3      fail    sync    sig                      tx      rx      err     err
    10:    2.7m    2.6m    0       300       3       0       0       0       0       0       0       0       0       0       0       0       0      10.1k    0

    sfpshow

    Slot  #/Port ##:

    =============
    Identifier:  3    SFP
    Connector:   7    LC
    [...]
    Vendor Name: BROCADE
    Current:     7.496   mAmps
    Voltage:     3312.0  mVolts
    RX Power:    -9.1    dBm (121.80uW)
    TX Power:     -2.4    dBm (572.80 uW).


  • From ESXi, var/run/log/vmkernel.log - (H:0x8) indicates the HBA driver has aborted I/O operations due to target resets or timeouts.

    2025-12-15T15:52:13.292Z In(182) vmkernel: cpu45:2098278)NMP: nmp_ThrottleLogForDevice:3893: Cmd 0x2a (0x45b9ef46f1c0, 2101229) to dev "naa.########################" on path "vmhbaX:C0:T1:L1" Failed:
    2025-12-15T15:52:13.292Z In(182) vmkernel: cpu45:2098278)NMP: nmp_ThrottleLogForDevice:3898: H:0x8 D:0x0 P:0x0 Act:EVAL. cmdId.initiator=0x430d1fe19c40 CmdSN 0xffffd08ce5349030
    2025-12-15T15:52:13.292Z Wa(180) vmkwarning: cpu45:2098278)WARNING: NMP: nmp_DeviceRequestFastDeviceProbe:235: NMP device "naa.########################" state in doubt; requested fast path state update...

Environment

VMware ESXi 8.x
Brocade Fibre Channel Switch.

Cause

The issue is caused from a physical layer failure, where signal degradation at the SAN switch port is resulting in frame corruption and CRC errors.

Resolution

Engage the Switch vendor to perform a validation on the physical layer and address the connectivity issues.