When trying to setup Health Servlet in a Clarity Service Desk Manager (SDM) conventional architecture environment (Primary/Secondary), receive the following error a the end of the setup process:
"AA-Server-Status: NOT OK!"
Health Servlet is designed for Advance Availability (Background/Standby, Application) architecture of Clarity Service Desk Manager and NOT for conventional architecture.
Clarity Service Management 17.2
Clarity Service Management 17.1
If you wish to use Health Servlet in a Clarity Service Desk Manager environment, must design and configure it in an Advanced Availability architecture.