Misleading creation date in DXO2 for Solarwinds for alerts.

Products

• DX Operational Observability

Issue/Introduction

First event in lifecycle events for the alert called "Alarm opened" shows later date than assigned creation date for Solarwinds integration causing uncernity if creation date is accurate.

 

Environment

DXO2

Solarwinds 

Resolution

Creation date in DXO2 for Solarwinds is good, and this is the date that can be found directly in SolarWinds Alert Dashboard under "Trigger time". Definition from Schema standpoint has been shown below:

 

"alarms": [
            {
                "xml_ns": "",
                "url": "alarms",
                "group": "alarms",
                "attributes": {
                    "oi": {
                        "timestamp": "%timestamp",
                        "startTime": "$['results'][*]['Time']",
                        "alarmType": "Infrastructure",