Inconsistent experience seen in the views in MUX
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Inconsistent experience seen in the views in MUX

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Article ID: 422889

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Updated On:

Products

Clarity PPM On Premise Clarity FedRAMP Clarity PPM SaaS

Issue/Introduction

As soon as the user starts interacting with the content in the grid in MUX, such as opening a project grid and returning to the list view, or opening the "Detail" tab, the firsts two or three columns switch positions between the panes. 

Environment

Clarity All Supported Versions

Cause

This problem can happen when there is unsaved views 

Resolution

  • Ensure the user saves the view after changing the position of the columns in the grid
  • There is a system setting to delete unsaved views by following the below steps 
    • Login to Clarity Classic UX --> Navigate to Administration --> System Options --> New User Experience 
    • Check Delete Unsaved Views on Login (Unsaved view will be deleted when the user accesses the workspace)