The Compute Manager connection is "Down" in the NSX UI
Article ID: 422840
Updated On:
Products
VMware NSX
Issue/Introduction
- After the vCenter certificates were replaced, NSX Manager reports the Compute Manager connection status as “Down.”
- In the NSX UI under System > Fabric > Compute Managers, the affected Compute Manager displays a connection status "Down" with the following error:
“Connection status of the Compute Manager vcenter01 with ID 08b#####-0###-43##-###c-#########172 is DOWN.” - When clicking Registration Failed under the Registration Status, the following error is displayed.
"Failed to remove NSX ownership due to error Error in rest call. url= nsxapi/api//v1/managed-objects/lcm/nsx-ownership/######f9-###9-4###-###c-#########172?action=clear , method= PUT , response= { "module_name" : "common-services", "error_message" : "General error has occurred.", "details" : "java.lang.RuntimeException: com.vmware.vim.vmomi.client.exception.SslException: javax.net.ssl.SSLHandshakeException: Certificate expired for C=US,CN=vcenter01.lab.local", "error_code" : 100 } , error= 500 : "{<EOL> "module_name" : "common-services",<EOL> "error_message" : "General error has occurred.",<EOL> "details" : "java.lang.RuntimeException: com.vmware.vim.vmomi.client.exception.SslException: javax.net.ssl.SSLHandshakeException: Certificate expired for C=US,CN=vcenter01.lab.local",<EOL> "error_code" : 100<EOL>}<EOL>" .. Please resolve the error and try again" - Additionally, when attempting to re-register the Compute Manager, the following error is encountered.
Environment
VMware NSX
Cause
After regenerating the vCenter certificates, the vCenter services were not restarted, which caused NSX to continue referencing the old, expired vCenter certificate.
Resolution
- Restart the vCenter services by following the command below from vCenter CLI.
service-control --stop --all && service-control --start --all - From the NSX UI, edit the Compute Manager and try to re-register.
Additional Information
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