Warning displayed during Service Mesh update to disable WAN Optimization

Products

• VMware HCX

Issue/Introduction

• The following warning message is displayed in the UI:
  

  Retrieving Network resources Requirements failed.Interconnect Service Workflow AllocateResourcesForInterconnectAppliance failed. Error: null

  

• The following error message is observed in the HCX Manager log file (/common/logs/admin/app.log):
  

  <Timestamp> [InterconnectService_SvcThread-<ID>, SM:servicemesh-<UUID>, IX:<UUID>, J:<ID>, , TxId: TxId: <UUID>] INFO  c.v.v.h.s.i.AllocateResourcesForInterconnectAppliance- Allocating resources in state: GET_RESOURCES_FROM_COMPUTE_PROFILE
  <Timestamp> [InterconnectService_SvcThread-<ID>, SM:servicemesh-<UUID>, IX:<UUID>, J:<ID>, , TxId: TxId: <UUID>] ERROR c.v.v.h.s.i.AllocateResourcesForInterconnectAppliance- AllocateResourcesForInterconnectAppliance failed in state GET_RESOURCES_FROM_COMPUTE_PROFILE. Error: null.
  java.lang.NullPointerException: null
          at com.vmware.vchs.hybridity.service.interconnect.AllocateResourcesForInterconnectAppliance.getResourcesFromComputeProfile(AllocateResourcesForInterconnectAppliance.java:1184)
          at com.vmware.vchs.hybridity.service.interconnect.AllocateResourcesForInterconnectAppliance.handleState(AllocateResourcesForInterconnectAppliance.java:161)
          at com.vmware.vchs.hybridity.service.interconnect.AbstractInterconnectJob.run(AbstractInterconnectJob.java:217)
          at com.vmware.vchs.hybridity.messaging.LoggingJobWrapper.run(LoggingJobWrapper.java:41)
          at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
          at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
          at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
          at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
          at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
          at java.base/java.lang.Thread.run(Thread.java:829)

Environment

VMware HCX

Cause

This warning is triggered because the system is unable to locate the IP Pool associated with the enabled WAN Optimization service.

Resolution

This warning does not impact the process of disabling WAN Optimization. Please click "UPDATE SERVICE MESH" to proceed with the update. If the update operation fails, please collect the HCX Manager log bundles and contact Broadcom Support.