Partner wants to completely remove channel customer tenant from CloudHealth

Products

• CloudHealth

Issue/Introduction

When a channel customer is off boarded from a partner and no longer is paying for CloudHealth, the partner may want to completely remove the channel customer's CloudHealth tenant. 

Resolution

Steps to remove customer tenant: 

1) In the partner tenant go to Partner > Customers > List. 

2) Search for your channel customer. 

3) You can either click the trash can icon to remove the channel customer or click the churn icon to let us know the channel customer has churned.