Alarm Situation Association Failure
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Alarm Situation Association Failure

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Article ID: 422714

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Updated On:

Products

DX SaaS DX Operational Observability DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Alarms are not being associated with the dxo2 situations

Environment

DXO2

Cause

Memory issue in UIM OI_connector affecting the alarms processing and so the associated with Situations in DXO2

In the oi_connector log the below error was found:

         java.lang.OutOfMemoryError: GC overhead limit exceeded:

 

Resolution

Increase memory in oi_connector probe. 

Below an example of increasing the heap size memory to 8GB.

Additional Information

Techdocs UIM Probes - OI_Connector