How to configure AutoSys to use a proxy server for Service Now integration?

Products

• Autosys Workload Automation

Issue/Introduction

When integrating AutoSys with Service Now, is there a way to configure a proxy server URL?

Resolution

Customization via the script way to integrate with ServiceNow exists and one can add additional libcurl based options to that script around this section of the code

if($mode eq 'CREATE'){
    $command = "$curl $ticket_creation_url --request POST  --header \"Accept:application/json\"  --header \"Content-Type:application/json\" --header \"Authorization:$authorization\" --data \"$decoded_payload\"" ;
}

 

Otherwise, there is no direct configuration for a proxy option (via custom environment variables or a configuration change) for the Service Now integration.