robot_update turns nimsoft watcher service from Manual to Automatic (delayed)
Article ID: 422569
Updated On:
Products
Issue/Introduction
When robot_update is deployed, if the Nimsoft Watcher Service is set to "Manual", it is changed to "Automatic (Delayed)".
Is this by design?
Is there any way to avoid the robot_update to change the default service status to "Automatic (Delayed)"?
Environment
- DX UIM 23.4.*
- any robot version / fresh install / robot_update upgrade or downgrade
Cause
Robot service first install, and any robot_update is by design including the assumptions about how the software should run so it sets the service accordingly.
By design, robot_update set the service to Automatic (Delayed).
Resolution
There is no configuration key that changes this default behavior.
An enhancement request has been posted in the community.
A workaround would be to add as manual task (for the subset of robots affected) with a remote command when performing upgrade to enforce the service to default back to "Manual"
Eg:
/c sc config "NimusWatcherService" start= demand
Additional Information
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