Device is not showing in availability report
Article ID: 422481
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
The power state metric for the server still device is currently missing from the report.
Environment
UIM 23.4.5
Resolution
Follow the below step:-
== Login the Robot machine and stop the Nimsoft watcher services
== Delete the contained of niscache folder ( remove all the file).
== Start the Nimsoft watcher Services on Robot machine
== Go to IM ==> Primary hub and deactivate & Activate the Discovery Server and wait for some
Feedback
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