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When creating custom report using jaspersoft studio wizard MyReport folder is missing.

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Article ID: 42248

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Symptoms: 

When creating custom report using jaspersoft studio wizard MyReport folder is missing.

Description:

1. Launch Jasper Studio
2. Click on File
3. Select new Jasper Report
4. New Report Wizard window will open
5. Select a Report Template
6. Once report template selected then click "Next"
7. My Report Folder is missing
8. Due to missing folder, cannot create a new report
 

Cause: Bad installation or Jasper Studio file got corrupted

Environment:

Applies to all supported PAS environments for specified releases.

Resolution:

1. Close Jasper Studio

2. Click on Start

3. Run Command

4. Type C:

5. Double click on "USER" folder

6. Double click on your "USER ID"

7. Double click on "JaspersoftWorkspace"

8. Right click on ".metadata" and  click delete

9. Launch Jasper Studio

10. Click on File

11. New / Jasper Report

12. Select the Template

13. My Report Folder will appear again

 

Workaround:

None.

Environment

Release: 451-101-14.4-Clarity-Creator User License
Component: