Unable to Backup Native Key Provider in vCenter Server with Error- Back up of Native Key Provider has failed

Products

• VMware vCenter Server

Issue/Introduction

Users are unable to back up the Native Key Provider.

Initiating the backup task, operation fails with error message: "Back up of Native Key Provider has failed"

Environment

vCenter Server 8.x

Cause

This issue occurs due to insufficient privileges. The user account initiating the backup (Active Directory user) does not have the specific cryptographic permissions required to export the Native Key Provider data.

Resolution

To resolve this issue, grant administrative privileges to the AD User to allow them to initiate the NKP backup.

Workaround: Perform the backup using the default administrator account:

1. Log in to vCenter using the [email protected] account.

2. Navigate to the Native Key Provider settings and re-initiate the backup.

Note: The [email protected] account possesses the full administrative privileges required to manage and back up Key Providers.

Additional Information

Reference article:

• Unable to Backup Native Key Provider when VMware vCenter unset Hostname
• Backing up a Native Key Provider fails when accessing via IP