In vCenter, the VxRail Plugin is not working due to pod "do-host" in error state

Products

• VMware Cloud Foundation

Issue/Introduction

• The VxRail Plugin in vCenter does not fetch any information
  
• Running VxRail Manager command kubectl get pods shows all pods are running
• Running command systemctl status vmware-marvin and systemctl status runjars – all show services are active
• Running kubectl describe pod do-host shows below output with an error
  

  <vxrailmanager>/home/mystic # kubectl describe pod do-host
Name:             do-host-6c8f86b86f-lfbg4
Namespace:        helium
Priority:         0
Service Account:  default
Node:             product/<IP>
Start Time:       Day, Date Month Year HH:MM:SS +0000
Labels:           k8s-app=do-host
                  pod-template-hash=6c8f86b86f
Annotations:      <none>
Status:           Running
IP:               <IP>
IPs:
  IP:           <IP>
  IP:           ####:####:####::####

  Controlled By:  ReplicaSet/do-host-6c8f86b86f
Containers:
  do-host:
  Container ID:   containerd://d43efcf462128639327018344656657afd05c82eccc3fb8be59a285bcb550f6a
  Image:          do-main/do-host:2.11.59
  Image ID:       docker.io/library/import-YYYY-MM-DD@sha256:<#####>
  Port:           5000/TCP
  Host Port:      0/TCP
  State:          Running
  Started:      Day, Date Month Year HH:MM:SS +0000
  Last State:     Terminated
  Reason:       Error
    Exit Code:    1
    Started:      Day, Date Month Year HH:MM:SS +0000
    Finished:     Day, Date Month Year HH:MM:SS +0000
    Ready:          True
    Restart Count:  1
    Limits:
    memory:  1024M
    Requests:
    memory:  0
    Liveness:  http-get http://:5009/do-host/health-check delay=0s timeout=60s period=30s #success=1 #failure=10

   

Environment

VCF on VxRail

Resolution

Contact Dell technical support for assistance.