VxRail Manager's marvin and runjars service does not start automatically after a reboot

Products

• VMware Cloud Foundation

Issue/Introduction

• In VxRail Manager, marvin and runjars services does not start after a reboot
• In VxRail Manager, running command systemctl status vmware-marvin" shows Active:activating

       


Environment

VCF on VxRail 5.2.x

Cause

Marvin and runjars services not starting automatically is due to missing pgrep service in cache and logging service pods

Resolution

Contact Dell Technical Support for assistance.

Workaround

1. Login to VxRail Manager using SSH as mystic user
2. Start the services manually using below command
   systemctl start vmware-marvin
systemctl start runjars

Additional Information

Supported versions of VMware Cloud Foundation on VxRail