IBM spectrum connect plugin Failing to Load

Products

• VMware vCenter Server

Issue/Introduction

The vSphere UI does not show IBM spectrum connect plugin. It is listed under the plugin page and shows connected but still alerts for missing feature.

No network issues between IBM and vCenter/ESXi hosts

Issue is observed when clicking on virtual machines -> configure tab - IBM Spectrum protect failed to load properly or missing on the browser tab

Environment

vSphere 8.X

Cause

Plugin failed to load completely due to permission issues. 

Resolution

As per IBM documentation, plugin requires administrator account privileges. Please provide the vCenter admin privileges to the accounts with which the user logs in.
Please refer to https://www.ibm.com/support/pages/vcenter-server-privileges-required-data-protection-vmware-vsphere-gui-and-data-mover