HTTP ERROR 503 Problem accessing /pc/redirector. Reason:Service Unavailable

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Article ID: 4224

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

When trying to access CA Performance center following error shows up.

HTTP ERROR 503 Problem accessing /pc/redirector. Reason:Service Unavailable

Cause

Memory Swapping on the server can be the cause of the problem. Servers need to be sized as per the sizing wizard.

https://support.ca.com/phpdocs/7/8568/sizer/index.html

Environment

CA Performance Center 2.4.1

Resolution

Restart all the Services of CA Performance center.

/etc/init.d/caperfcenter_sso stop && /etc/init.d/caperfcenter_devicemanager stop && /etc/init.d/caperfcenter_eventmanager stop && /etc/init.d/caperfcenter_console stop &&/etc/init.d/mysql stop  &&/etc/init.d/mysql start &&/etc/init.d/caperfcenter_sso start && /etc/init.d/caperfcenter_devicemanager start && /etc/init.d/caperfcenter_eventmanager start && /etc/init.d/caperfcenter_console start

 

Additional Information

Please refer to Installation Requirements on wiki.ca.com.