Seeing a Hashmap error after enabling the SOA Performance Management Agent Extension.

Article Id: 4223

Status: Published

Updated On: 14-02-2018 08:08

Legacy Id: TEC1210346

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction:

After enabling the SOA Performance Management Agent Extension, we see the below exception in the log:

Caused by: java.lang.ClassCastException: java.util.HashMap cannot be cast to com.sun.xml.ws.transport.Headers
at com.sun.xml.ws.client.RequestContext.fill(RequestContext.java:363)
at com.sun.xml.ws.client.Stub.configureRequestPacket(Stub.java:412)
at com.sun.xml.ws.client.Stub.process(Stub.java:375)
at com.sun.xml.ws.client.sei.SEIStub.doProcess(SEIStub.java:189)
at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:119)
at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:102)
at com.sun.xml.ws.client.sei.SEIStub.invoke(SEIStub.java:172)

Cause:

The ClassCastException is due to a SOA Performance compatibility issue with the newer JAX-WS versions that expect to use com.sun.xml.ws.transport.Headers instead of java.util.HashMap. Starting from APM 9.7, the below property is available to allow using com.sun.xml.ws.transport.Headers instead of java.util.HashMap and to mitigate the ClassCastException. This change does not have any side effect in the Cross Process Transaction Tracing or Cross-JVM.

Environment:

All supported Introscope releases after APM 9.7.

Resolution:

1. Stop the Appserver/JVM.

2. Open the APM Agent property file : <Agent Home>/core/config/IntroscopeAgent.profile.

3. Uncomment the below property to prevent the exception

# SOA property for 2.2.6 or later versions of JAXWS Jar

# JAXWS jar has changed some methods in 2.2.6 and later versions

# Uncomment this property if JAXWS version is 2.2.6 or higher

com.wily.introscope.agent.soa.JAXWSHeadersClassName=com.sun.xml.ws.transport.Headers

4. Save and restart the Agent/Appserver,