After upgrading ConnectALL to version 4.0.0, users are unable to successfully sync Sprints from Rally to Jira. The synchronization fails with a java.lang.NumberFormatException: For input string: "" error in the ConnectALL logs when trying to update the destination system (Jira).
Product: ConnectALL On-Prem, SaaS
Product Release: 4.0.0
Integrations: Rally (Source) and Jira (Destination)
Affected Setting: originBoardId to Project mapping is set to By Value in a Sprint automation.
This was caused when an issue in ConnectALL was resolved that previously necessitated setting the Project mapping to By Value
To resolve the Sprint synchronization failure, the originBoardId to Project mapping for the Sprint automation must be changed from By Value to By Id.
Follow these steps to apply the workaround:
Log in to your ConnectALL instance.
Navigate to the ConnectALL Integration (Automation) that handles Sprint synchronization.
Go to the Field Configuration section.
Locate the mapping for the Rally field originBoardId to the Jira field Project.
Change the Mapping Type for this field from By Value to By Id.
Save the changes to the automation.
Test the Sprint synchronization between Rally and Jira.
This change is only required on the Sprint automation, not on the individual work item automations.