HA configuration fails after vCenter upgrade

Products

• VMware vCenter Server

Issue/Introduction

• On the vCenter UI, below error is seen while configuring the HA on the cluster:
  
  A general system error occurred: Setting solution for image failed.
Cannot complete the configuration of the vSphere HA agent on the host. "Setting desired image spec for cluster failed".
  
  
• On checking the /var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server.log, below error is seen:
  
  YYYY-MM-DDTHH:MM:SS.Z error vmware-vum-server[147366] [Originator@6876 sub=VumVapi::Utils] [DepotContentManager 438] Failed to get cached base image. No record - VCIDB ERROR: Row with primary key [Version] not found in table PM_DEPOT_BASE_IMAGES

Environment

• VMware vCenter Server 7.0.x
• VMware vCenter Server 8.0.x

Cause

Inconsistency in the vSphere Lifecycle Manager (vLCM) or Update Manager (VUM) database might have occurred which causes HA configuration to fail.

Resolution

Reset the VMware Update Manager Database using the below article:

Resetting the VMware Update Manager Database