A search for use on two or more user objects causes an HTTP ERROR 400.

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS

Issue/Introduction

Within the administration view, select two or more user objects, and perform a "Search for Use":

The following HTTP error is shown:

HTTP ERROR 400 Ambiguous URI path separator
URI:	https://awi_server/awi/AUTOMIC/0100@pa/usage/USER%2DEPARTMENT
STATUS:	400
MESSAGE:	Ambiguous URI path separator

Environment

Automic Automation Engine 24.4.X

Cause

Issue.

Resolution

Update to a fixed version listed below or a newer version if available.

Public Title:
Error on "Search for Use" for Users

Public Description:
A problem related to the "Search for Use" for Users function has been solved, where an error occurred when a URL contained a % escape character. This was the case if either 2 or more Users were selected for "Search for use" or if the result of the "Search for Use" function for a single User was reloaded with the given URL containing the '%' character. To resolve this, the escape character %25 used to escape user/department separator was replaced with a ~. 

Component: Automic.Web.Interface

Automation Engine 24.4.3 - Available

Additional Information

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819

DefectID: DE177166