Unable to register Supervisor on TMC Self Managed.
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Unable to register Supervisor on TMC Self Managed.

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Article ID: 422170

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Updated On:

Products

VMware vSphere Kubernetes Service VMware Tanzu Mission Control - SM

Issue/Introduction

Attempting to configure register TMC Self Manged failing with the below error

{"error":"download and apply registration link, attempt: 1: download manifest from link: get registration link: Get \"https://tmc.<fqn>/installer

Environment

vSphere Supervisor
TMC Self Managed

Cause

Port 443 blocked on the supervisor to TMC FQDN

curl https://tmc.<fqdn>/config -k -vvv
* Host tmc.<fqdn>:443 was resolved.
* IPv6: (none)
* IPv4: ###.###.###.#
*
* connect to ###.###.###.# port 443 from ###.###.###.# port 41564 failed: Connection timed out
Failed to connect to tmc.<fqdn> port 443 after 131032 ms: Couldn't connect to server
* Closing connection
curl: (28) Failed to connect to tmc.<fqdn> port 443 after 131032 ms: Couldn't connect to server
 
 
Outbound connections from cluster agent extensions communicate with
Tanzu Mission Control
through port
443
. If you have a proxy server that manages outbound traffic for your clusters, you must add the following URLs to your proxy allow list to enable the cluster to communicate with
Tanzu Mission Control
.


 

Resolution

Open a firewall port on Supervisor for the port required by Tanzu Mission Control

 

https://techdocs.broadcom.com/us/en/vmware-cis/vcf/vsphere-supervisor-services-and-standalone-components/latest/managing-vsphere-kubernetes-service/integrating-tmc-with-tkg-service-clusters/registering-tanzu-mission-control-hosted-with-supervisor.html

https://techdocs.broadcom.com/us/en/vmware-tanzu/standalone-components/tanzu-mission-control-self-managed/1-4/tmc-self-managed-documentation/concepts/what-happens-when-you-attach-a-cluster.html


https://ports.broadcom.com/home/Tanzu-Mission-Control-Self-Managed