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SMPS Error: "Bad installation or configuration, Assertion handler can't be initialized. Leaving Assertion Generator Framework."

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Article ID: 42191

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Issue: 

500 Error during CA Federation & Office 365 Transaction. SMPS Error: "Bad installation or configuration, Assertion handler can't be initialized. Leaving Assertion Generator Framework."

 

[FWS TRACE SHOWS THE TUNNEL CALL FAILED] 

[processAssertionGeneration][Result of authorizeEx call is: 1.] 

……………..[processAssertionGeneration][Received the following response from WSFED assertion generator: WSFEDResponse=NO.] 

 

 

[SMPS TRACES SHOW ASSERTION HANDLER COULD NOT BE LOADED] 

[02/22/2016][11:57:57.374][11:57:57][12917][30][AssertionGenerator.java][invoke][Assertion Handler for "WSFED12.SAML11" will be loaded.][][][][][][][][][][][18ae4ad5-8691dbd9-bcb48be4-b495a84a-e43319ee-c51][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][] 

[02/22/2016][11:57:57.375][11:57:57][12917][30][AssertionGenerator.java][getAssertionHandler][Loading AssertionHandler: null][][][][][][][][][][][18ae4ad5-8691dbd9-bcb48be4-b495a84a-e43319ee-c51][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][] 

[02/22/2016][11:57:57.375][11:57:57][12917][30][AssertionGenerator.java][invoke][Bad installation or configuration, Assertion handler can't be initialized. Leaving Assertion Generator Framework.][][][][][][][][][][][18ae4ad5-8691dbd9-bcb48be4-b495a84a-e43319ee-c51][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][] 

 

 

Environment:  

SMPS & SPS 12.52 & above

For Office 365 Integration.

 

 

Cause: 

This happens due to missing entries in the AssertionGeneratorFramework.properties file.

 

Resolution:

SMPS has AssertionGeneratorFramework.properties file with entries missing and those are: 

 

# WS Federation 1.1/SAML11 Assertion Handler mapping 

AssertionHandler.WSFED12.SAML11=com.netegrity.assertiongenerator.wsfed.AssertionHandlerWSFED12 

 

# WS Federation 1.1/SAML20 Assertion Handler mapping 

AssertionHandler.WSFED12.SAML20=com.netegrity.assertiongenerator.wsfed.AssertionHandlerWSFED12 

 

AssertionGeneratorFramework.properties.new file was had all the missing entries. Adding these missing entries and restarting SMPS resolves the error.

 

Additional Information:

Not Applicable 

Environment

Release: ETRSBB99000-12.52-SiteMinder-B to B
Component: