vSphere web client shows License Evaluation Mode or License Expired Banner for VMware Live Recovery
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vSphere web client shows License Evaluation Mode or License Expired Banner for VMware Live Recovery

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Article ID: 421799

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

  • It is desired to only use the vSphere Replication feature.
  • No license is available for Site Recovery Manager or the Live Recovery add on.
  • SRM solution user and license asset appears after VMware Live Recovery 9.0.4 upgrade or installation.
  • The vSphere Web Client shows as Evaluation Mode and License expired banners.

Environment

VMware vCenter 8.0.3
VMware vCenter 9.0.1
VMware Cloud Foundation 9.0.1
VMware vSphere Live Recovery 9.0.4

Cause

vSphere Live Recovery 9.0.4 does not have a dedicated ISO and installer, as it now is bundled with vSphere Live Site Recovery.
Installing 9.0.4 will now introduce a solution user for vSphere Live Site Recovery (aka, SRM Solution User) and after doing so, it will appear as an asset in the licensing with the default evaluation license.

Resolution

  • This behavior is working as designed, and will not affect vSphere Replication from working.
  • Currently there is no resolution or workaround.
  • This is a known behavior and will be enhanced in a future release.  Please subscribe to the article to be notified of updates to this article.