Brownfield import task "Import provided infrastructure into SDDC Manager as a management domain" fails during install of VCF 9.0.1
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Brownfield import task "Import provided infrastructure into SDDC Manager as a management domain" fails during install of VCF 9.0.1

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Article ID: 421768

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Updated On:

Products

VMware SDDC Manager

Issue/Introduction

During an installation of VCF 9.0.1 while leveraging a brownfield import of an existing vCenter Server, "Import provided infrastructure into SDDC Manager as a management domain" task fails.  You may see similar errors presented such as the following: 

  • Import operation for convert with is ####-####-####-#### failed internally
  • error request helper 31 result status code from set datasource 400 
  • sddc_manager_helper 864 could not configure datasource  

/var/log/vmware/vcf/domainmanager/brownfield/####-####-####-####-####/vcf_brownfield.log

[####-##-## #5:57:10,523] [INFO] sddc_manager_helper:546: Retrieving SDDC Manager controller info
[####-##-## #5:57:10,933] [INFO] request_helper:25: Response status from ESC[93mSDDC Manager controller info retrieval: 200ESC[00m
[####-##-## #5:57:10,933] [INFO] sddc_manager_helper:852: Setting pre-check engine datasource
[####-##-## #5:57:10,934] [DEBUG] sddc_manager_helper:853: Set datasource payload: {'type': 'SDDC_MANAGER', 'authType': 'INTERNAL_MIXED', 'endpoint': {'address': ''vCenter server name''}}
[####-##-## #5:57:10,979] [ERROR] request_helper:31: Result status code from ESC[91mset datasource: 400ESC[00m
[####-##-## #5:57:10,980] [INFO] sddc_manager_helper:864: Could not configure datasoure
[####-##-## #5:57:10,980] [DEBUG] sddc_manager_helper:865: b'{"errorCode":"BASELINER_DATASOURCE_VALIDATION_FAILED","arguments":["INTERNAL_MIXED_SDDC_MANAGER","'vCenter server name'"],"context":{"orchestrator.error.retriable":"false"},"message":"Validation of data source of type INTERNAL_MIXED_SDDC_MANAGER and address 'vCenter server name' failed.","referenceToken":"######"}'
...
[####-##-## #6:00:17,973] [INFO] discover_domain:1309: Going to discover ssh keys of the following products:

...
[####-##-## #6:00:39,647] [WARNING] local_command_utils:123: ESC[93mDiscovered only 17 out of 18 SSH keys, retrying...ESC[00m
[####-##-## #6:00:39,647] [DEBUG] discover_domain:1317: Could not find all SSH keys. Found only: None. Exception details: Discovered only ## out of ## SSH keys, retrying...
[####-##-## #6:00:39,647] [INFO] sddc_manager_helper:455: Retrieving SDDC Manager known hosts

  • debug sddc manager helper 865 baseline datasource validation failed

 

Environment

VCF 9.0.1

Cause

These errors are typically caused by a firewall / port / DNS related issues.  

Resolution

1. Confirmation of the port requirements should be done to ensure the physical infrastructure is set to allow proper communications between the different VCF components.

    Port requirements can be reviewed here: https://ports.broadcom.com/view

2. Ensure no duplicate DNS records exist for the ESXi hosts or vCenter server in DNS server.

Additional Information

VMware Cloud Foundation 9.0