Users are unable to receive Anti-Malware notifications from custom Email address
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Users are unable to receive Anti-Malware notifications from custom Email address

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Article ID: 421767

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Updated On:

Products

Email Security.cloud

Issue/Introduction

Users have the option to customize the sender email address in the Anti-Malware settings, as shown in the screenshot.

Currently this change applies only to recipient notifications and not to admin notifications as per the ESS design.

Environment

Email Security.cloud

Resolution

The issue is currently under investigation with no ETA.

You may subscribe to this KB article to receive further updates on the fix. See how to: Subscribe to a Broadcom knowledge article

Additional Information

For further assistance, please contact Broadcom Technical Support