Remove browser cache just for Clarity URL

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

How to clear browser cache just for Clarity as the users would not like to clear their other caches for different websites?

Environment

Any Supported Clarity Releases with Chrome and Edge

Resolution

Browser Settings - remove cache just for Clarity Dev URL:

1. Click the three-dot menu (More) in the top-right corner of Chrome.
2. Go to Settings.
3. In the left sidebar, click Privacy and security.
4. Click on Third-party cookies (or Cookies and other site data, depending on your Chrome version).
5. Click on See all site data and permissions (or Manage site data and stored data).
6. Use the Search box at the top to type Clarity's domain
7. Find the URL in the filtered list.
8. Click the trash can icon next to the website's entry.
9. Confirm by clicking Delete.

DEV Tools direct option:

1. Navigate to Clarity URL
2. Open Developer Tools by going three dots menu - More Tools - Developer Tools (on Mac press Cmd + Option + I) 
3. With the Developer Tools window open, right-click on the Refresh button (the circular arrow) in the browser's address bar.
4. A hidden menu will appear. Select Empty Cache and Hard Reload.