Logging in Email Quarantine Portal

Products

• Email Security.cloud

Issue/Introduction

If you have a URL, user name, and password for Quarantine Portal, you can log in. The URL, username and password may be contained in the welcome message that was sent to you, or you may have registered in Quarantine Portal. You may be prompted to change your password as soon as you log in.

Environment

Email security cloud

Resolution

To log in to Quarantine Portal:

1. Click the URL in your welcome message or summary notification.

2. Enter your user name and password.

3. Click the Login button.

The Quarantine Portal Home page is displayed.

Additional Information

Note: When you log in for the first time, you may be presented with the New Account page. Click the Send me a password button or the Forgot password? link. Your password is sent to the email address that you used to log in. Depending on your organization’s security policy, you may be prompted to change your password regularly. Your organization may have specified restrictions on the type of password you are allowed to use.