Hung Virtual Machine Data Collector or Data Aggregator with available memory

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Article ID: 4216

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

Data aggregator or data collector hang and the polling stops. The only way to start polling is restart of data aggregator or data collector.

Cause

Resource starvation during high usage by the other VM servers in a shared VM resources environment.

Environment

CA Peformance Management 2.8

Resolution

Reconfigure the Virtual Machine to have access to the necessary resources. The minimum memory settings should be at least the DA or DC memory allocation plus ActiveMQ allocation plus operating system requirements (2GB).  Either set to Unlimited like the image below, or set Limit greater than the necessary memory

 

<Please see attached file for image>

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Attachments

1558715600622000004216_sktwi1f5rjvs16tvx.png get_app