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Hung Virtual Machine Data Collector or Data Aggregator with available memory
Article ID: 4216
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
Issue/Introduction
Data aggregator or data collector hang and the polling stops. The only way to start polling is restart of data aggregator or data collector.
Cause
Resource starvation during high usage by the other VM servers in a shared VM resources environment.
Environment
CA Peformance Management 2.8
Resolution
Reconfigure the Virtual Machine to have access to the necessary resources. The minimum memory settings should be at least the DA or DC memory allocation plus ActiveMQ allocation plus operating system requirements (2GB). Either set to Unlimited like the image below, or set Limit greater than the necessary memory
<Please see attached file for image>
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