After most recent upgrade we are getting "NJS-0401: Execution of job failed." when running Data Extraction job.

Products

• Clarity PPM SaaS

Issue/Introduction

After most recent upgrade we are getting "NJS-0401: Execution of job failed." when running Data Extraction job. This is happening for all lower environments.

Environment

Clarity 16.4.0

Cause

ERROR 2025-12-08 10:17:26,204 [Dispatch Data Processor : bg@some_instance (tenant=clarity)] niku.njs (clarity:[email protected]:some_session:Data Processor) () Error executing job: job_id
java.lang.IllegalArgumentException: The job parameter list did not contain the a parameter named 'param_process_code'
    at com.rego.ExecuteProcessJobRego.setJobControlVariables(ExecuteProcessJobRego.java:385)
    at com.rego.ExecuteProcessJobRego.scheduledEventFired(ExecuteProcessJobRego.java:74)
    at com.niku.njs.BGTask.run(BGTask.java:119)
    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
    at java.base/java.lang.Thread.run(Thread.java:840)

Resolution

The “Execute Data Process” action has to be deleted and re-added OR deactivated then reactivated to resolve.