Not seeing VM-related logs

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Integration does not show any data for VMs but does for ESXi hosts.

Environment

vRealize Log Insight / Aria Operations for Logs 8.x

Cause

• ESXi hosts are configured to forward their syslogs after integrating with a vCenter.
• For VMs, agents need to be installed to configure the VMs to forward along their logs. 

 

Resolution

Confirm an agent is communicating:

1. Log in to the Aria Operations for Logs.

2. Click the Configuration (three bars) icon or the Administration link in the top right corner.

3. Go to Management and select Agents.

4. The default view shows all agents that have communicated with the cluster.

 

Additional Information

• If one does not find any VM logs, either the logs are not being forwarded or the VM's agent needs to be reviewed to ensure it is configured and communicating correctly.