Forced traces: Database access via key 'AH_Idnr' with value 0 in module 'UCGENX_R

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

The Automation Engine generates Forced Traces ending with the following lines:

<...>
20250901/160820.354 -  U00003620 Routine 'UCGENX_R' forces trace because of error.
20250901/160820.354 -  U00005118 Program error: Database access via key 'AH_Idnr' with value 0 in module 'UCGENX_R'
<EOF>

This issue can happen when canceling a task with PromptSet.

Cause

DE176021

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automation Engine

Automation.Engine 24.4.3 - Available

Additional Information

Canceling a task with PromptSet sometimes causes forced traces to be created.