After upgrading to NetOps 25.4.1+ we are unable to disable the CABI Jasper integration with Spectrum

Products

• Network Observability
• Spectrum

Issue/Introduction

With the release of 25.4.1+, CABI Jasper is no longer supported.

With this came some changes that include menu pick removals.

If the integration was not disabled prior to upgrading, it will still be 'enabled' in the background - and likely causing errors in the tomcat log file:

2025-12-03 19:29:03,519 [BackfillUsers_Thread] WARN  com.aprisma.errorlog -  (ReportManager) - (ERROR) - Error Importing:java.net.ConnectException: Connection refused
2025-12-03 19:29:03,519 [BackfillUsers_Thread] WARN  System.err - java.net.ConnectException: Connection refused

Resolution

We can alter the database entries for this directly.

Attached to this KB is a script that can be placed in the $SPECROOT/mysql/bin

Provide it with +x privileges and then run it:

When prompted for a password, please provide the mysql root password.

If you are unsure what this is, please reach out to support and we can provide the default password.

Output:

Enter MySQL password for root@:

Connecting to MySQL database 'reporting' to execute updates...

mysql: [Warning] Using a password on the command line interface can be insecure.

✅ Database updates completed successfully.

Restart the Spectrum Tomcat Service when done.