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Hierarchical Grid Portlet Automatically Expand not working

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Article ID: 42143

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

A hierarchical grid portlet with option “Automatically Expand” is not automatically expanding the pages.

On the first load, the hierarchy list will be shown in “Expanded" mode but on the second page it remains collapsed.

 

Steps to reproduce

  1. Consider a hierarchical grid portlet, f.e. Cost and Effort Dashboard 
  2. Make sure that there are enough investments to have more than one page to list. 
  3. Mark the Automatically Expand option in Portlet - Configure - List Column Settings - Options 
  4. The portlet will show up in expanded mode 
  5. Go the next page
Expected Results: The portlet shows in expanded mode.
Actual results: The portlet shows in collapsed mode. When returning to the first page, the portlet shows in collapsed mode

 

 

Cause

This is caused by CLRT-79955

Environment

Release: ESPCLA99000-14.3-Clarity-Extended Support Plus
Component:

Resolution

After careful review by engineering, it has been decided that this issue will not be fixed.

Workaround:
Click on the page refresh option and the portlet will show in expanded mode.