Collecting vCenter Support Bundle generates SNMP Trap

Products

• VMware vCenter Server 8.0

Issue/Introduction

• vCenter is configured to send SNMP traps.

• During the collection of a vCenter Support Bundle, an SNMP trap is sent to the SNMP monitoring system.

• The SNMP trap notification includes the following message:

  #012DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (1008003696) XXX days, 
  HH:MM:SS.mm#011SNMPv2-MIB::snmpTrapOID.0 = OID:
   SNMPv2-MIB::warmStart#011SNMPv2-MIB::snmpTrapEnterprise.0 = OID: VMWARE-ROOT-MIB::vmwProductSpecific.6876
  

Environment

VMware vCenter Server 8.0.x

Cause

When the vCenter Support Bundle collection process runs, it generates the following file and archives it in the support bundle:

commands/vicfg-snmp_--test.txt

This file contains the result of executing the command "vicfg-snmp --test". Running this command causes an SNMP trap to be sent.

 

Resolution

The SNMP trap can be ignored if both of the following conditions are met:

• The message contains "SNMPv2-MIB::warmStart".

• The SNMP trap was sent during the collection of a vCenter Support Bundle.

Additional Information

vCenter サポートバンドルの収集時に SNMP トラップが生成される(421420) (Japanese)