ESX 9.0.x may encountered PSoD (Purple Screen of Death) if io tracing feature was enabled

Products

• VMware vSphere ESXi

Issue/Introduction

ESX 9.0.x encountered PSoD (Purple Screen of Death) if io tracing feature was enabled.

• The io tracing was enabled.

# io-stats -f trace -i 90 -d naa.XXXXXXXX -O /tmp/

• The ESX encounter PSoD (Purple Screen of Death)

YYYY-MM-DDTHH:MM:SS cpu32:#######)@BlueScreen: #PF Exception 14 in world #######:iscsi-rx-wor IP 0x4200295a04be addr 0x0 
PTEs:0x405aa9b023;0x14d4ae023;0x405aa6e023;0x0;
YYYY-MM-DDTHH:MM:SS cpu32:#######)Code start: 0x420029400000 VMK uptime: 9:12:35:01.663
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4db9d0:[0x4200295a04be]SPLockIRQWork@vmkernel#nover+0x2e stack: 0x45394d4dba60
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4db9f0:[0x420029582608]LogChannel_Write@vmkernel#nover+0x1d stack: 0x43095b142940
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dba10:[0x4200299068f8]SCSIDeviceCmdCompleteCB@vmkernel#nover+0x1b09 stack: 0x86000012e98db560
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbae0:[0x4200299074bb]SCSICompleteDeviceCommand@vmkernel#nover+0x1c0 stack: 0x0
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbc20:[0x42002a4c2f70][email protected]#v3_0_0_0+0x41 stack: 0x1920a9697872
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbc80:[0x42002a4c34ec][email protected]#v3_0_0_0+0x91 stack: 0x45394971f100
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbd90:[0x42002a525598]psp_rrCommandComplete@(vmw_psp_rr)#<None>+0xf9 stack: 0x43095b00ce80
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbe10:[0x4200299bce8f]SCSICompletePathCommand@vmkernel#nover+0x22c stack: 0x45394d4dbe40
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbec0:[0x4200299a6b7a]SCSICompleteAdapterCommand@vmkernel#nover+0x6ef stack: 0x0
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbfa0:[0x42002a9276fa]iscsivmk_RxWorld@(iscsi_vmk)#<None>+0xa7 stack: 0x45394d4df000
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dbfe0:[0x420029b14f77]CpuSched_StartWorld@vmkernel#nover+0xc4 stack: 0x0
YYYY-MM-DDTHH:MM:SS cpu32:#######)0x45394d4dc000:[0x42002955824b]Debug_IsInitialized@vmkernel#nover+0x10 stack: 0x0

 

Environment

VMware ESX 9.0.x

Cause

The engineering team had identified this issue, the update of fixed codes was in progress.

Resolution

The fixed code will be include in the future release while it's ready.

As workaround, it's recommended not to enable the io tracing feature unless necessary.