VCF 9.0.1 deployment via VCF Installer gets stalled at 67% completion
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VCF 9.0.1 deployment via VCF Installer gets stalled at 67% completion

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Article ID: 421283

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Updated On:

Products

VCF Operations

Issue/Introduction

While trying to deploy VCF 9.0.1 stack via VCF Installer, installation gets stuck at 67% completion.

Environment

VCF Operations 9.0.1

Cause

  • VCF Installer fails due to temporary loss of connectivity between the installer and SDDC Manager. Due to loss of connectivity, VCF installer couldn't accurately get the task status from SDDC Manager by polling the v1/tasks API so it fails.
  • Entries found in domainmanager.log:
    YYYY-MM-DD T HH:MM:SS ERROR [vcf_dm,######] [c.v.v.v.c.v1.QuickStartApiConverter,http-nio-127.0.0.1-7200-exec-9]  Could not get external tasks for execution ID ######, mapping to context data TriggerSddcInitializeAction. Exception: {}
    com.vmware.cloud.foundation.rest.commonsvcs.runtime.ApiException: java.net.SocketTimeoutException: Connect timed out
            at com.vmware.cloud.foundation.rest.commonsvcs.runtime.ApiClient.execute(ApiClient.java:711)
            at com.vmware.cloud.foundation.rest.commonsvcs.service.TokensApi.createTokenWithHttpInfo(TokensApi.java:141)
            at com.vmware.cloud.foundation.rest.commonsvcs.service.TokensApi.createToken(TokensApi.java:127)
            at com.vmware.evo.sddc.common.services.sddcmanager.CommonServicesApiFactory.getTokenAuthPublicApiClient(CommonServicesApiFactory.java:220)
            at com.vmware.evo.sddc.common.services.sddcmanager.CommonServicesApiFactory.createTaskAggregatorPublicApi(CommonServicesApiFactory.java:87)
            at jdk.internal.reflect.GeneratedMethodAccessor1591.invoke(Unknown Source)
            at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
            at java.base/java.lang.reflect.Method.invoke(Method.java:569)
            at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:354)

Resolution

Click on RETRY AND PROCEED WITH DEPLOYMENT option and the installation shall go through.