How to monitor SMG appliance

Products

• Messaging Gateway

Issue/Introduction

How and what tools can be used to monitor SMG appliance

Environment

SMG 10.9

Resolution

I’d like to clarify that Symantec Messaging Gateway is primarily designed as an email security appliance focused on scanning and processing email traffic.

SMG can generate alerts only for few various product events, full list of available alert types is documented here: Types of alerts

However, for operational monitoring, Broadcom recommends integrating SMG with external monitoring systems:

1. Remote Syslog
   SMG can send system and message logs to a remote syslog server. This allows customers to monitor critical logs in real time and configure alerts on their monitoring platform.
   
   

2. SNMP Monitoring
   SMG provides SNMP support, including Object Identifiers (OIDs) that allow external tools to monitor resource usage and service health on the appliance.

   • SNMP OIDs for SMG

   • SNMP configuration guide