In Client Automation DSM Explorer GUI a machine has status Locked in RC Status column.
When we try to take control of this machine, following error appears :
Unable to establish a remote control session:
DSM Remote Control is not currently listening for connections
- Solution #1:
Simply right-click on the 'locked' machine in DSM Explorer and in the dialog that appears select:
Remote Control -> Action -> Unlock
If this does not work after refreshing the display, then the following solution can be attempted on the client side:
- Solution #2
On the machine with Locked RC Status, open a DOS prompt and execute these commands :
caf stop rchost
ccnfcmda -cmd SetParameterAttribute -ps itrm/rc/host/general -pn settings -an Locked -v 0
caf start rchost