Device URL to Access All Categories of Devices in NetOps Portal

Products

• Network Observability
• CA Infrastructure Performance
• Spectrum

Issue/Introduction

We have Spectrum as data source for the Netops Portal
In Spectrum we added a CAPC_ITEM_ID attribute in the Alarms.
 
We want to use the CAPC_ITEM_ID as part of the alarm integration to use in a common URL so users can click the URL and go to the Device details in the Portal.

When looking at the "Details" page of a device in the Netops Portal, we notice that the URL appears to contain a letter that indicates the device type.  For example, if the devices is a router the URL contains an "r", and for other types of devices we see  that the URLs contain "sw", "d", etc.

Is there a way to access a "generic" URL that does not contain these letters?

The idea is to use the Alarm scripts from Spectrum to include the variable for the CAPC_ITEM_ID and to be added in the URL 
CAPC_ITEM_ID = $var

Resolution

You can construct this using the "CAPC_URL_Prefix" from Spectrum:

From the Spectrum side:

     In OneClick, click on the Locater tab.
     Select the Application Models Group.
     Double-click on the All Application Models search.
     Filter for the NetqosIntegrationManager model.
     In Component Detail, click on the Attributes tab.
     Filter for the CAPC_URL_Prefix

 

That attribute includes everything up to "ItemID="

For example, the resulting URL will look something like this:

http(s)://PORTAL:8181(2)/pc/redirector?ItemID=<itemid>